Do You Speak the Language of the Water Cooler?
I had an interesting “ah-ha” moment at work today. While heating up my lunch, the firm’s managing partner, along with one of the other partners, came into the kitchen area. They were deep in conversation, and I was starved, so I didn’t interupt or engage. At some point I did realize that they were not
Mad Men, Lawyers and Client Relations
No one likes to think that they are a type, or so a psychologist told Don Draper last night in the latest episode of Mad Men. But, we’re all a type:
- We all have personal and professional experiences that influence every decision we make, every day;
- We all receive and digest information differently;
- We
Mad Men, Lawyers and Legal Marketing
Like most of my Facebook friends, I sent the kids to bed at a decent hour last night and engrossed myself in the season premier of Mad Men. For those who missed it and have it DVR’d — this isn’t so much a SPOILER ALERT, but a discussion of a truism that popped up
What Innovative Things Are You Doing There?
I was asked today by a colleague and friend, “What innovative things are you doing there?” (at my firm). My first reaction was to feel a little shame … and guilt. We’re not rolling out any new software, or launching any new programs. I have a proposal in to redo our website with some forward
Evolution of an Idea
Hat tip to Patrick Lamb for his post discussing Richard Susskind‘s The Stages of Change:
Stage 1: “What you’re saying is worthless nonsense.”
Stage 2: “What you’re saying is an interesting but perverted point of view.”
Stage 3: “What you’re saying is true but quite unimportant.”
Stage 4: “I have always said so.”
For
How much does your hourly rate cost your client?
I’m reading Tim Corocan’s most recent blog post, Don’t Tell Me What You Think I Want to Hear, Tell Me What I Need to Know!, and I came to a hard stop on this:
At a recent discussion on the topic, a Chief Legal Officer explained the impact of a cost overrun in her
Did You Remember to Say “Thank You”?
Thank you. It’s such a simple sentence, yet absolutely perfect and can certainly perk up someone’s day. Happened to me today. I was just doing my job. Did some due diligence on a potential client. Prepared a customized introduction. Hyperlinked the PDF. Emailed it off to my managing partner. I then left the left the
Law Firm Branding: Is it the Journey, or the Destination?
Jayne Navarre once gain asked a poignant question over on the Legal Marketing Association‘s Listserv. Since it is a closed network, I thought I’d bring the question here, along with my comments, to extend the discussion to a broader group of people. In short, when it comes to a law firm’s rebranding campaign, is
It’s a website!!! Finally!
Really, my life isn’t so pathetic that I am stopping everything to spread the word, that, according to a tweet from AP Style Book today:
[They] are changing Web site to website. This appears on Stylebook Online today and in the 2010 book next month.
That’s right. You read it here. Oh, yeah!! There’s no