Linda HazeltonJust as we were getting ready to head out to the LMA Annual Conference, news broke that Chambers and Partners had been acquired by private equity house Inflexion. Today’s guest blogger, Linda Hazelton, Hazelton Marketing & Management, picked up the phone and spoke to Mark Wyatt, Chambers’ CEO.

Amongst the many services of Hazelton Marketing & Management is the writing of Chambers and other directory submissions on behalf of lawyers and law firms, so Linda’s insights to our community are very much welcomed, and I want to thank her for writing such a detailed post.


News recently broke regarding Inflexion’s acquisition of Chambers. Inflexion is a mid-market private equity firm “investing in high growth, entrepreneurial businesses.” In Inflexion’s news release, Simon Turner, Managing Partner, said:

The legal services market is a large and growing market which we have tracked for a number of years. Chambers benefits from a leading, global position and a reputation for providing the best rankings and research in the industry. There are multiple opportunities for the business to develop its market leading position internationally and through an enhanced digital offering. We look forward to working with the management team as Chambers embarks on this exciting growth strategy.”

Emphasis added

Mark Wyatt will re-join Chambers as CEO. Mark was previously the Managing Director of Chambers from October 2014 to September 2015. Mark’s quote in the news release referenced Chambers’ expansion plans and driving “[O]ur online presence forward.”

I spoke with Mark on April 9, 2018. He confirmed my supposition that Chambers’ methodology and the rigor with which they conduct research will not change. He is very enthusiastic about working with Inflexion, noting that they are terrific with technology. Since they are not publicly traded, there’s no need to focus on quarterly profits and they take the long view. Mark expects that the improvements in technology will allow them to manage the vast amount of information they have gathered in even more useful ways. Overall, the goal is to strengthen relationships with their clients and to improve at retaining their talented researchers and editors. I think we can anticipate an expanded on-line presence as well as new products such as forums, roundtables, client panels, and the like.
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Blondie_-_Parallel_Lines Yesterday was Debbie Harry’s 70th birthday. I’m not sure if this made me feel really old (I had Parallel Lines on 8-track, you can now listen to the whole album on YouTube), or feeling young, as I am still 20 years younger than her. Either way, I was sitting at lunch yesterday chatting about Ms. Harry’s birthday, and I noticed that an associate (and a senior associate at that) had a blank look on his face and then he said: “I have no idea who Debbie Harry is.” GASP. Debbie Harry. Lead singer for Blondie. Former Playboy Playmate. Queen of CBGB and Studio 54. Debbie Harry, come on! What next? The Sex Pistols selling out to Visa?? To answer my question, “What do Debbie Harry and Martindale-Hubbell have in common?” easy peasy: People under a certain age have no idea who or what they are. And, if they do have a slight impression of who or what they are, they don’t understand or appreciate the relevance.
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Oh, Martindale, what happened? Your brand was once the bomb diggity, as my teen would put it, but here you are now, just another product sold to Internet Brands, oh, I mean “in partnership with” Internet Brands.

Kevin O’Keefe wonders Does Martindale-Hubbell, as we knew it, still exist?

The Martindale-Hubbell and

I just checked my calendar and, yup, it really is 2012.

Other than the earth coming to an end later this year, it’s about fricken time you got a website.

There just aren’t any good excuses out there.

Yeah, I’m talking to you solo and small firms out there.

And this is especially true for those of you who represent consumers – family law, divorces, child custody, employment matters, trusts & estates. I’d add personal injury, DUI and immigration to the list, but those folks are marketing machines.

Seriously. If you Google yourself or your firm, what do you find? If the answer is NOTHING, than you are LOSING business every day, and you don’t even know it.

Case in point:


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Before I begin my take on the current incarnation of the Martindale-Hubbell® Peer Review Ratings ™ system and its relationship to Martindale-Hubbell ® Connected, I’d like to make a few things clear:

  1. Anything I am about to say is nothing I haven’t said to Martindale-Hubbell and LexisNexis ® (the parent company) representatives directly, in