Duane Morris announced it is reducing its marketing and business development staff, currently at 30-35 people, by 18%.  The article says that they will outsource select “marketing” functions including PR and graphics.  

Will this outsourcing trend be extended to other marketing functions such as events, database management, speaking engagements, etc?  Will others bulk up on


Fellow Watercooler blogger, Russell Lawson, posted today on his other blog, progressive marketing, about Twitter. He’s imagining the “marketing use by a law firm of Twitter.”

That’s an interesting day dream, isn’t it?

You probably think that Twitter is for individuals, not businesses or brands. I’ve heard individuals report getting business leads or at

Working in the business of law has its challenges. First of all, there are all the lawyers (ba-dum-bum-CHING). Actually, it’s the lawyers that make our jobs interesting. SEO. Not interesting. Explaining to lawyers why SEO is important, now that can be fun and challenging.

A common “challenge” we – legal marketers, partners, administrators and

For what is too long of a story to tell here, my father does not have a picture of his mother. I realized earlier this year that I am partially to blame for that and I went on a mission to find a picture of this woman who has been dead for 30 years. I

I’ve had a couple incidents over the past few weeks that really got me thinking about client service, how we approach people, how we sell ourselves and our services.

First impressions count.
What I learned from the Facebook/high school incident is how first impressions, even 25 years later, count. The photo on my