I’ve had a couple incidents over the past few weeks that really got me thinking about client service, how we approach people, how we sell ourselves and our services.
First impressions count.
What I learned from the Facebook/high school incident is how first impressions, even 25 years later, count. The photo on my
Larry Bodine wondered out loud this morning on his Law Marketing listserv if a new website, www.WhoCanISue.com is the worst idea ever. The discussion focused on whether or not this type of advertising gives the profession a bad name.
On the “lawyers acting badly” scale, I’d argue that a lawyer taking a summer associate to
Seth Grodin, marketing guru, recently posted the following thoughts:
It’s not something you think about very often, is it? (Not my tooth, your tooth).
When you have a toothache, on the other hand, it’s all you think about.This is a double-edged sword for dentists. On one hand, dentists have no trouble whatsoever getting business from
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While so much of the gossipsphere is devoted to the Cadwalader layoffs, I can’t help but be mesmerized by what’s going on over at Akin Gump.
We keep hearing about groups of partners leaving; Twenty-one in the past month alone. And now this article comes to us from the Legal Times: “
If you haven’t heard, a 5.4 earthquake struck Southern California today just before noon. If you were in the area, you probably tried to call out on your cell or landline and I’m guessing you also experienced congestion. In a disaster, immediate communication with loved ones is a top priority. Today’s quake rendered two-way speech
OK, tell me this isn’t just a perfect example of how lawyers must not be thinking (but ought to) about public relations while they do their jobs. Yesterday Legal Blog Watch reported on the dismay of an Alaskan artist whose “Got Breastmilk?” t-shirts and onesies promoted infant health, when she received a cease and desist