It’s that most wonderful time of the year. Everyone is torn between on-line shopping and working. And, for the lawyers out there, they have to get those final hours billed. They have to get those year-end bills out to the clients, and turn them around before December 31st.

On top of it all, they’re all

Lawyers, for whatever psychological reason you want to ascribe them, don’t like being first. Most legal marketers know this to be true. How often have we been asked by the final decision maker, prior to making that final decision, “who else is doing this?”

In every market, whether geographic or practice-centric, there is a firm

We often think of first impressions beginning with a handshake and continuing through the end of the first meeting. But first impressions begin well before then. Two Seconds, according to some studies. You have two seconds or less to make an impression. So, what type of impression do you make? Is that the impression

I know that many of us are watching the marketing, concerned about our clients, our firms, our jobs. Not a day goes by that I don’t check the Dow, the current stock ratings of our clients … are there any trends there that I can see?

I’m also looking for those internal signs on the

Once a major blunder has occurred, can your reputation be saved? With the proper steps, yes, it can. For those of us old enough to remember the Tylenol scare of 1982, we know that a brand can not only recover, but be stronger than ever.

But Tylenol had the luxury of only having to deal

I saw a great piece of advice on louisgray.com that I wanted to pass along.

When I talk to brand managers about social media, I recommend three clear steps:

  • Understand
  • Observe
  • Act

They need to understand that your brand is at the mercy of its constituents. And you need to be using monitoring tools to