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Okay. I’m Satisfied.

By Heather Morse on April 12, 2012
Posted in Just Because, Public Relations, Advertising & Directories

On Tuesday night I blogged here about an incident with my NOOK and my feeling that I, a loyal customer, wasn’t being taken care of by Barnes and Noble.

I got into a war of words with some loyal customers on Facebook who felt I should be satisfied with the offer I was being…

Why do some people stay, and some people leave?

By Heather Morse on March 15, 2012
Posted in Uncategorized

Keynote speaker James Kane is here to talk about loyalty. Why do some people stay, and some people leave? But we’re loving his slide deck – it’s all about getting to know him. You can fan him here on Facebook.

Our brains were going crazy during his presentation because we were finding something similar to…

About Heather Morse

Legal marketer, mom, ’80s music chick, wife to Sports Dude and a couple of adults, culinary Jew. #RamsHouse. Go Dodgers, Lakers, Clippers.

Comments, thoughts, and opinions are my own. 

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About Heather

Legal marketer, mom, ’80s music chick, wife to Sports Dude and a couple of adults, culinary Jew. #RamsHouse. Go Dodgers, Lakers, Clippers.

Comments, thoughts, and opinions are my own. 

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