I read Paul Lippe’s blog post yesterday about the shock in the industry of the demise of Heller.

A law firm friend of mine told me many of his peers were “shocked” at the demise of Heller and its failure to find a merger partner. That put me in mind of the iconic scene

When bad service happens to good marketers, we get into action. We blog and micro-blog about it. We make phone calls. We don’t stand idly by and accept it as the cost of doing business or living life in a big city.

When I receive bad service, I report it … and then share it

A discussion point on the Legal Watercooler is leadership. We have seen good leadership enhance a firm’s reputation, client base, and profits. Over the past several years, we have seen bad leadership, lead in part by greed or ignorance of business principles, result in the dissolution of several hundred-year old law firms across the country.

Law firm layoffs seem to be the “topic du jour” on blogs here and here, including around the cooler, see Heather’s post here and Renee’s post here . No one wants to get kicked onto the sidewalk, but when it happens, how will you pick yourself up?

In the old days we had to

Living on the Westside of Los Angeles I watched, jaw hanging open, as housing prices kept rising and rising. A 900 s/f tear-down in my neighborhood went from $360,000 to $900,000 in just a few short years. I was one of those doubters who kept saying, “Why would I buy now? We’re in a housing

After a weekend of spa and “serenity,” I’m certain my husband was expecting yogi wife to walk in the door last night. That’s not what he got. Reflecting on my behavior this morning, I was sorry. Of course I was sorry. I didn’t like who walked in the door any more than he did. But,

Authentic is defined by Dictionary.com as:

  1. not false or copied; genuine; real: an authentic antique.
  2. having the origin supported by unquestionable evidence; authenticated; verified: an authentic document of the Middle Ages; an authentic work of the old master.
  3. entitled to acceptance or belief because of agreement with known facts or experience; reliable; trustworthy: an authentic