Once a major blunder has occurred, can your reputation be saved? With the proper steps, yes, it can. For those of us old enough to remember the Tylenol scare of 1982, we know that a brand can not only recover, but be stronger than ever.

But Tylenol had the luxury of only having to deal

I saw a great piece of advice on louisgray.com that I wanted to pass along.

When I talk to brand managers about social media, I recommend three clear steps:

  • Understand
  • Observe
  • Act

They need to understand that your brand is at the mercy of its constituents. And you need to be using monitoring tools to

Another AmLaw 100 firm, this time #6 White & Case, has announced layoffs. 70 associates and 100 staff. An internal memo was posted by our friends at Above the Law:

As part of its planning for 2009, White & Case LLP is reviewing its global operations against current and anticipated market conditions and

Like most Americans, I woke up this morning and put on my post-election quarterbacking hat. I have my opinions on what Obama did right, what he needs to do to be successful in his first 90 days, and what he must do to get reelected in 2012. Same thing goes for the Republicans, from John