When bad service happens to good marketers, we get into action. We blog and micro-blog about it. We make phone calls. We don’t stand idly by and accept it as the cost of doing business or living life in a big city.
When I receive bad service, I report it … and then share it
A discussion point on the Legal Watercooler is leadership. We have seen good leadership enhance a firm’s reputation, client base, and profits. Over the past several years, we have seen bad leadership, lead in part by greed or ignorance of business principles, result in the dissolution of several hundred-year old law firms across the country.
Living on the Westside of Los Angeles I watched, jaw hanging open, as housing prices kept rising and rising. A 900 s/f tear-down in my neighborhood went from $360,000 to $900,000 in just a few short years. I was one of those doubters who kept saying, “Why would I buy now? We’re in a housing
After a weekend of spa and “serenity,” I’m certain my husband was expecting yogi wife to walk in the door last night. That’s not what he got. Reflecting on my behavior this morning, I was sorry. Of course I was sorry. I didn’t like who walked in the door any more than he did. But,
Happy Friday to all. Let’s end the week with a little Monty Python and their take on a job interview.
Authentic is defined by Dictionary.com as:
- not false or copied; genuine; real: an authentic antique.
- having the origin supported by unquestionable evidence; authenticated; verified: an authentic document of the Middle Ages; an authentic work of the old master.
- entitled to acceptance or belief because of agreement with known facts or experience; reliable; trustworthy: an authentic
Heller partners vote to dissolve 118-year old firm on Friday. Check in with our friends at Heller Highwater for insider details as they start breaking.
As I said earlier today, I don’t think that Heller will be the last of the firms to dissolve, or merge out.
My best advice is to network, network,
As the imminent demise of Heller Ehrman is wagging on everyone’s tongue, I can only wonder who will be man or woman enough at the firm to stand up and safely shepherd the good, and unfortunately loyal, staff into new positions?
Heller, however, is not the only firm in danger. As more companies (AKA “
I was traveling back east for the past week on business. Starved on Sunday, I entered the hotel