Mr. James’ comments were directed at software that is not compatible, yet marketed to legal departments (and I would presume law firms as well).
I’d like to echo those remarks here.
Why is it that, when it comes to law firm technology, our administrative departments (marketing/business development, HR, finance, IT/systems) are not coordinating? And, in many of the firms, are competing against one another.
I understand that there are a finite amount of resources, from dollars to people, but rather than work together as a team, prioritizing projects, we all seem to work independently, jockeying for the attention of the managing partner or CEO to green light our project at the expense of someone else’s.
- LMA’s technology vendors are limited to marketing software, CRM, web designers and the like.
- At last week’s LegalTech there were no marketing/CRM, HR or finance vendors?
However, I saw a pretty sweet case/matter product there that could solve one of marketing’s biggest headaches – the RFP and all those pesky little questions they ask. This product was a calendaring system, document management system and a pretty sweet case/matter tracking system – all in one. Wow. Something we can all get behind!
I’m now motivated to get to ALA’s national conference to see what they have to offer.
Which raises the question: Why is it that there is not one place where all the vendors come together? Why can we not have a legal technology conference that targets all of us: marketers, business developers, HR, Finance, IT/systems?
Oh, and let’s not forget about the lawyers.