Interesting blog posting by Jason Mendelson, “Why Start-Up Lawyers Frustrate Me.” It is a must read on your next coffee-break.
What really stuck out for me was this:
He said he’s been getting lots of feedback, mostly negative, from law firms and
mostly positive comments from entrepreneurs.
I think the only point agreed upon is that clients view the relationship in one light and attorneys in another.
This is a favorite conversation point that came out of a partner meeting at a prior firm, when annual rate increases were being discussed:
Partner A: I don’t know what the problem is. My clients never complain about my rates.
Partner B: Yeah, that’s because our clients aren’t going to jail.
We have to get the conversation back on track.
So, Coolerites, what are you doing to contribute to a positive resolution here?
One of the key issues I want to uncover is how the client perceive the value of our legal service provided for the dollar that they are paying. I don’t want to find out our clients are unhappy in a blog post.