What’s in a name? That which we call a rose by any other name would smell as sweet.Romeo & Juliet, Act II, Scene II
A name says a lot. Just ask the folks whose name are on the door of your firm (or whose names are not). A new name signals a change,
Is the Online Social Space Overbuilt?
According to this article in the Wharton School’s Knowledge@Wharton periodical, it’s crowded enough to need some consolidation. The specific spaces such as Martindale Hubbell Connected or Legal OnRamp may not be at risk (yet?), but the large networks are certainly encroaching on each other in a way that suggests that some may need to merge
Kanye’s Apology … Cooler Style
On the Legal Marketing Association’s* listserv, LMA Connect, today a comment was posted on what we in the legal marketing industry could learn from Kanye West’s apology on The Jay Leno Show last night for ruining Taylor Swift’s moment at the MTV Video Music Awards.
As LMA Connect is a closed listserv I
A Tale of Two Apologies
Once a major blunder has occurred, can your reputation be saved? With the proper steps, yes, it can. For those of us old enough to remember the Tylenol scare of 1982, we know that a brand can not only recover, but be stronger than ever.
But Tylenol had the luxury of only having to deal
Two Ears and One Mouth
Recently I participated in a twebinar on the subject of “Listening” where “Two ears and one mouth,” a shortened Epictetus quote was recycled throughout the sound bites and tweets. The entire quote is ““We have two ears and one mouth so that we can listen twice as much as we speak.” It got me
The Never-Ending Story
In yesterday’s Legal Blog Watch Alert, Carol Elefant notes that the Seattle Times is reporting that lawyer Shakespear Feyissa has demanded his alma mater’s college newspaper expunge a unflattering ten-year old story from their online archives, which they have refused to do. There is complex question of journalistic ethics and decorum involved, and I don’t