After reading Heather’s great post, I decided I should respond since I have an interesting perspective. You see, I have worked on the inside of law firms buying software as well as on the outside selling software to them. There is a consistent theme I have seen at hundreds of law firms where I have

Because my work involves recent technology, I use Wikipedia as a resource and frequently use definitions from Wikipedia in my presentations. Established encyclopedias and dictionaries do not cover many of the terms that I address. I recently attributed a definition to Wikipedia and received feedback from a critic in the audience stating that Wikipedia is