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The Power of “I’m Sorry”

By Heather Morse on June 3, 2010
Posted in Just Because, marketing me, Reputation Management

I’ve blogged on a few “personal responsibility” issues of late, here and here.

I think the story of Detroit Tigers pitcher Armando Galarraga and Umpire Jim Joyce‘s blown call, costing Mr. Galarraga a perfect game, is a great example of the power of “I’m sorry.”

[youtube=http://www.youtube.com/watch?v=_EmEiFgDf5I]

Listening to Mr. Joyce last night I…

Kanye’s Apology … Cooler Style

By Heather Morse on September 15, 2009
Posted in Uncategorized

On the Legal Marketing Association’s* listserv, LMA Connect, today a comment was posted on what we in the legal marketing industry could learn from Kanye West’s apology on The Jay Leno Show last night for ruining Taylor Swift’s moment at the MTV Video Music Awards.


As LMA Connect is a closed listserv I…

About Heather Morse

Legal marketer, mom, 80s music chick, wife to Sports Dude, culinary Jew. Go Dodgers, Lakers, Clippers. OMG! We got our NFL team (back)! GO LA RAMS! Tired.

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Legal marketer, mom, 80s music chick, wife to Sports Dude, culinary Jew. Go Dodgers, Lakers, Clippers. OMG! We got our NFL team (back)! GO LA RAMS! Tired.

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