Matt Fawcett, SVP & GC of NetApp, is pissed off and he made sure we all heard about it. My question is, “could your client have written this letter?” and “Are you listening?”

Matt has a voice and his voice is being heard by other GCs. They are talking about this, and they are collectively done.

I am at the LMA annual conference, and the GC panel is about to begin. I’ll blog about that in a separate post.

When’s the last time you sat before a panel of general counsel and listened? May I suggest you do so quickly. I also suggest you read for understanding Matt’s letter. Did you send a rate increase letter out this year? Could your client have had the same visceral response as Matt?

Lots of questions and food for thought.